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KB0003: The think-cell installation does not starthttps://www.think-cell.com/en/resources/kb/0003
KB0004: The think-cell add-in is missing in PowerPointhttps://www.think-cell.com/en/resources/kb/0004
KB0005: The think-cell add-in disappeared after an Office crashhttps://www.think-cell.com/en/resources/kb/0005
KB0007: PowerPoint or Excel crashes when started by double-clicking a filehttps://www.think-cell.com/en/resources/kb/0007
KB0010: The think-cell license key window pops uphttps://www.think-cell.com/en/resources/kb/0010
KB0014: I cannot insert a think-cell charthttps://www.think-cell.com/en/resources/kb/0014
KB0015: A network login request pops uphttps://www.think-cell.com/en/resources/kb/0015
KB0017: In the datasheet, "Undo" (Ctrl+Z) does not workhttps://www.think-cell.com/en/resources/kb/0017
KB0018: Can I use formulas in think-cell's datasheet?https://www.think-cell.com/en/resources/kb/0018
KB0021: How to customize default think-cell chartshttps://www.think-cell.com/en/resources/kb/0021
KB0022: Can I animate think-cell charts?https://www.think-cell.com/en/resources/kb/0022
KB0024: Labeling result is not satisfactoryhttps://www.think-cell.com/en/resources/kb/0024
KB0025: Category or series labels do not align across multiple chartshttps://www.think-cell.com/en/resources/kb/0025
KB0026: I cannot edit text or add a line break in a labelhttps://www.think-cell.com/en/resources/kb/0026
KB0028: Rounding errorshttps://www.think-cell.com/en/resources/kb/0028
KB0029: The flow of the waterfall charts does not look righthttps://www.think-cell.com/en/resources/kb/0029
KB0031: Can I use PowerPoint's grouping feature with think-cell?https://www.think-cell.com/en/resources/kb/0031
KB0032: Can I use my VBA macros with think-cell elements?https://www.think-cell.com/en/resources/kb/0032
KB0038: Known issues with Asian languageshttps://www.think-cell.com/en/resources/kb/0038
KB0041: Excel is slow with think-cell data linkshttps://www.think-cell.com/en/resources/kb/0041
KB0044: Can I import existing charts into think-cell?https://www.think-cell.com/en/resources/kb/0044
KB0045: Excel does not open when double-clicking an Excel filehttps://www.think-cell.com/en/resources/kb/0045
KB0048: After using the Document Inspector, think-cell elements are corruptedhttps://www.think-cell.com/en/resources/kb/0048
KB0051: An error occurred when displaying the think-cell user interfacehttps://www.think-cell.com/en/resources/kb/0051
KB0062: Error message in Excel: "Errors were detected while saving ..."https://www.think-cell.com/en/resources/kb/0062
KB0070: Why is my Excel macro slow when think-cell is activated?https://www.think-cell.com/en/resources/kb/0070
KB0071: How can I create a rotated line chart (profile chart)?https://www.think-cell.com/en/resources/kb/0071
KB0073: How to find out with VBA if a shape is used by think-cell?https://www.think-cell.com/en/resources/kb/0073
KB0075: The current date or * (asterisk) is shown in think-cell labelshttps://www.think-cell.com/en/resources/kb/0075
KB0076: How do I map PowerPoint 2003 scheme colors to theme colors in PowerPoint 2007 and later versions?https://www.think-cell.com/en/resources/kb/0076
KB0078: How do I total multiple series in parallel in a waterfall chart?https://www.think-cell.com/en/resources/kb/0078
KB0080: Does think-cell send information over the internet?https://www.think-cell.com/en/resources/kb/0080
KB0084: Manually editing think-cell charts, a dialog offers to "Convert" or "Edit Existing"https://www.think-cell.com/en/resources/kb/0084
KB0090: Some regular PowerPoint buttons show "think-cell" in their tooltipshttps://www.think-cell.com/en/resources/kb/0090
KB0091: How can I find out which add-in causes a problem?https://www.think-cell.com/en/resources/kb/0091
KB0092: How do I report a problem to think-cell?https://www.think-cell.com/en/resources/kb/0092
KB0093: The think-cell datasheet does not openhttps://www.think-cell.com/en/resources/kb/0093
KB0094: How do I uninstall think-cell?https://www.think-cell.com/en/resources/kb/0094
KB0095: Can I use think-cell on a Mac?https://www.think-cell.com/en/resources/kb/0095
KB0096: Can I switch chart types?https://www.think-cell.com/en/resources/kb/0096
KB0099: How can I temporarily deactivate think-cell?https://www.think-cell.com/en/resources/kb/0099
KB0100: How can I change the font color?https://www.think-cell.com/en/resources/kb/0100
KB0102: How can I change the fill of an entire series?https://www.think-cell.com/en/resources/kb/0102
KB0103: How can I delete the think-cell custom colors?https://www.think-cell.com/en/resources/kb/0103
KB0105: How can I change the default colors of think-cell charts?https://www.think-cell.com/en/resources/kb/0105
KB0106: think-cell asks for user name and passwordhttps://www.think-cell.com/en/resources/kb/0106
KB0107: How can I copy-paste think-cell charts in my VBA Code?https://www.think-cell.com/en/resources/kb/0107
KB0111: think-cell charts do not update when I change the cell background color or other cell formats in Excel 2007https://www.think-cell.com/en/resources/kb/0111
KB0113: An email created by think-cell cannot be sent in Outlookhttps://www.think-cell.com/en/resources/kb/0113
KB0118: Content crawling in Office SharePoint failshttps://www.think-cell.com/en/resources/kb/0118
KB0119: The think-cell Elements menu is inactivehttps://www.think-cell.com/en/resources/kb/0119
KB0120: Charts have different color in printout or pdfhttps://www.think-cell.com/en/resources/kb/0120
KB0122: With think-cell some Excel COM Automation calls failhttps://www.think-cell.com/en/resources/kb/0122
KB0123: Why do the labels in think-cell charts appear as white rectangles?https://www.think-cell.com/en/resources/kb/0123
KB0126: Compatibility: "Convert to an Office Open XML File Format"https://www.think-cell.com/en/resources/kb/0126
KB0129: think-cell uses wrong font color or strange colors in the background of labelshttps://www.think-cell.com/en/resources/kb/0129
KB0135: Shapes or outlines appear/disappear when printing Grayscale or Black and Whitehttps://www.think-cell.com/en/resources/kb/0135
KB0137: Excel crashes when opening a workbook or an internal datasheethttps://www.think-cell.com/en/resources/kb/0137
KB0138: How do I set a colored pattern for a segment, area, or bubble?https://www.think-cell.com/en/resources/kb/0138
KB0143: think-cell on Microsoft Office Mobilehttps://www.think-cell.com/en/resources/kb/0143
KB0144: Text in some labels is rotated by 180 degreeshttps://www.think-cell.com/en/resources/kb/0144
KB0145: How can I set the same bubble size scale for multiple bubble charts?https://www.think-cell.com/en/resources/kb/0145
KB0147: Wrong font color in PowerPoint 2007https://www.think-cell.com/en/resources/kb/0147
KB0148: Which MSI UpgradeCode, ProductCode, and PackageCode does think-cell use?https://www.think-cell.com/en/resources/kb/0148
KB0149: Running Oracle Hyperion SmartView, you receive a think-cell error message "library\officeutilities\application.cpp line 13..: EXCEPTION Address 77124942 Code c0000005" and PowerPoint crasheshttps://www.think-cell.com/en/resources/kb/0149
KB0153: I cannot change the indent level of text in think-cell labelshttps://www.think-cell.com/en/resources/kb/0153
KB0154: Performance issues while scrolling in PowerPoint 2010https://www.think-cell.com/en/resources/kb/0154
KB0155: How to add link lines (a.k.a. dependency lines) in Gantt charts?https://www.think-cell.com/en/resources/kb/0155
KB0156: I cannot paste data into the think-cell datasheet or the format is losthttps://www.think-cell.com/en/resources/kb/0156
KB0157: Install a 2007 Microsoft Office Suite Service Packhttps://www.think-cell.com/en/resources/kb/0157
KB0159: When copying a slide from one presentation into another, the font of think-cell labels changeshttps://www.think-cell.com/en/resources/kb/0159
KB0160: Copying a multi-selection of non-adjacent cells failshttps://www.think-cell.com/en/resources/kb/0160
KB0161: "Use Text Import Wizard..." causes Excel 2010 crashhttps://www.think-cell.com/en/resources/kb/0161
KB0162: think-cell functionality is lost in PowerPoint 2010https://www.think-cell.com/en/resources/kb/0162
KB0163: Charts linked with Excel data link do not update after copying/pasting datahttps://www.think-cell.com/en/resources/kb/0163
KB0164: Does think-cell work with Microsoft Office 2013?https://www.think-cell.com/en/resources/kb/0164
KB0165: Does think-cell work with Microsoft 365 (Office 365) and Office 2016/2019 Click-to-Run?https://www.think-cell.com/en/resources/kb/0165
KB0167: Does think-cell work on server-based Office installations?https://www.think-cell.com/en/resources/kb/0167
KB0169: Conflict with another add-in: Subclassing error in Excelhttps://www.think-cell.com/en/resources/kb/0169
KB0170: Can I also work with think-cell charts in .odp files, the LibreOffice/OpenOffice.org file format?https://www.think-cell.com/en/resources/kb/0170
KB0171: Error message in Excel: "...addin could not be found." or PowerPoint hangshttps://www.think-cell.com/en/resources/kb/0171
KB0173: think-cell charts in Microsoft Word or Excelhttps://www.think-cell.com/en/resources/kb/0173
KB0174: Segment colors in think-cell charts do not update when I apply conditional formatting to a cell in Excelhttps://www.think-cell.com/en/resources/kb/0174
KB0175: Charts linked with Excel data link do not update on the first manual recalculation after changing datahttps://www.think-cell.com/en/resources/kb/0175
KB0177: Install a 2010 Microsoft Office Suite updatehttps://www.think-cell.com/en/resources/kb/0177
KB0178: Excel 2013 crashes when using function names for worksheetshttps://www.think-cell.com/en/resources/kb/0178
KB0179: Scrolling issues in Notes Pane of PowerPoint 2013 & 2016https://www.think-cell.com/en/resources/kb/0179
KB0181: The vertical scroll bar handle of think-cell datasheets does not workhttps://www.think-cell.com/en/resources/kb/0181
KB0182: When labels are set to Align Right, the text jumps out of the labelhttps://www.think-cell.com/en/resources/kb/0182
KB0183: Excel 2013 crashes after clicking on a Combo Boxhttps://www.think-cell.com/en/resources/kb/0183
KB0184: Does think-cell work with Microsoft Office preview versions?https://www.think-cell.com/en/resources/kb/0184
KB0186: Can I use conditional formatting to change colors depending on data values?https://www.think-cell.com/en/resources/kb/0186
KB0187: Security settings may prevent think-cell from being loadedhttps://www.think-cell.com/en/resources/kb/0187
KB0188: How can I create a linear trendline in a line chart?https://www.think-cell.com/en/resources/kb/0188
KB0189: Does think-cell work with Microsoft Windows 10?https://www.think-cell.com/en/resources/kb/0189
KB0190: Error during think-cell (un-)installationhttps://www.think-cell.com/en/resources/kb/0190
KB0191: Recommended setup for editing think-cell style fileshttps://www.think-cell.com/en/resources/kb/0191
KB0195: How can I hide segment labels for "0" values?https://www.think-cell.com/en/resources/kb/0195
KB0196: Error message when starting PowerPoint or Excel, or editing a think-cell chart: "CFindCodePattern failed ..." or "CModuleFindChunk failed ..."https://www.think-cell.com/en/resources/kb/0196
KB0198: Performance issues when using ESEThttps://www.think-cell.com/en/resources/kb/0198
KB0199: PowerPoint crashes when entering the think-cell license key with FactSet installedhttps://www.think-cell.com/en/resources/kb/0199
KB0200: PowerPoint 2010 is slow with Sharepoint libraries using Microsoft Rights Management services (RMS)https://www.think-cell.com/en/resources/kb/0200
KB0201: How to use Windows subclassing when programming a .NET add-inhttps://www.think-cell.com/en/resources/kb/0201
KB0202: There are "think-cell is busy" messages when scrolling through a presentationhttps://www.think-cell.com/en/resources/kb/0202
KB0203: How to use Office Automation from managed code (C#, Visual Basic, .NET)https://www.think-cell.com/en/resources/kb/0203
KB0204: Some Excel files are slow with data linkshttps://www.think-cell.com/en/resources/kb/0204
KB0206: think-cell uses wrong font colorhttps://www.think-cell.com/en/resources/kb/0206
KB0207: Excel crashes when using add-ins based on Add-in Expresshttps://www.think-cell.com/en/resources/kb/0207
KB0208: Internet Explorer blocks download with signature or certificate notificationhttps://www.think-cell.com/en/resources/kb/0208
KB0209: I cannot repair my PowerPoint file with PowerPoint 2013 or laterhttps://www.think-cell.com/en/resources/kb/0209
KB0210: Conflict with NVIDIA Optimus: Elements menu does not openhttps://www.think-cell.com/en/resources/kb/0210
KB0211: Conflict with McAfee WebAdvisorhttps://www.think-cell.com/en/resources/kb/0211
KB0212: think-cell's Save Slides... shows error when saving to OneDrive or SharePointhttps://www.think-cell.com/en/resources/kb/0212
KB0213: With PowerPoint 2016 or later, charts appear slowly when switching slideshttps://www.think-cell.com/en/resources/kb/0213
KB0214: Excel workbook is recalculated when copy-pasting to a think-cell datasheet although Excel Workbook Calculation option is set to Manualhttps://www.think-cell.com/en/resources/kb/0214
KB0215: Trend Micro Threats/Violations Found message appears when opening the internal datasheethttps://www.think-cell.com/en/resources/kb/0215
KB0217: Conflict with Digital Guardian: Closing Excel triggers "HRESULT 0x800A03EC"https://www.think-cell.com/en/resources/kb/0217
KB0220: Conflict with SAP BusinessObjects Analysis: I cannot select the think-cell frame in Excelhttps://www.think-cell.com/en/resources/kb/0220
KB0223: think-cell disappears unexpectedlyhttps://www.think-cell.com/en/resources/kb/0223
KB0224: Google Slides does not properly display think-cell chartshttps://www.think-cell.com/en/resources/kb/0224
KB0225: think-cell is not authorized to send mailhttps://www.think-cell.com/en/resources/kb/0225
KB0226: When opening the Desktop Apps version of Office, think-cell is not loaded or an error message appearshttps://www.think-cell.com/en/resources/kb/0226
KB0229: How can I create a box and whisker chart?https://www.think-cell.com/en/resources/kb/0229
KB0230: Conflict with Cylance security tool: think-cell's automatic update failshttps://www.think-cell.com/en/resources/kb/0230
KB0231: Conflict with Adaptive Insights OfficeConnect in Excelhttps://www.think-cell.com/en/resources/kb/0231
KB0232: Conflict with enSilo: internal datasheet does not openhttps://www.think-cell.com/en/resources/kb/0232
KB0233: Conflict with Windows Defender: think-cell does not load or the internal datasheet does not openhttps://www.think-cell.com/en/resources/kb/0233
KB0234: Conflict with BeyondTrust Privilege Management: internal datasheet does not openhttps://www.think-cell.com/en/resources/kb/0234
KB0235: SentinelAgent and think-cell trigger: "COMBASE.DLL STATUS_ACCESS_VIOLATION"https://www.think-cell.com/en/resources/kb/0235
KB0236: Conflict with Oracle SmartView: Excel crashes seemingly at randomhttps://www.think-cell.com/en/resources/kb/0236
KB0237: Conflict with Microsoft Azure Information Protection add-in: Subclassing error in PowerPoint and Excelhttps://www.think-cell.com/en/resources/kb/0237
KB0238: Launching PowerPoint or Excel on an M1 Mac displays the error message: "Rosetta is not supported"https://www.think-cell.com/en/resources/kb/0238
KB0239: PowerPoint file size is rapidly increasing with Microsoft 365https://www.think-cell.com/en/resources/kb/0239
KB0240: Send Slides or Request Support with new Outlook for Windows fails or opens with classic Outlook for Windowshttps://www.think-cell.com/en/resources/kb/0240
KB0241: think-cell chart outline misplacedhttps://www.think-cell.com/en/resources/kb/0241
Works with
Windows
Windows 11
Windows 10 32/64
Windows 8.1 32/64
Windows 8 32/64
Windows 7 32/64
Office 365 Fully Installed
Office 365 Click-to-Run
Office 2024 32/64
Office 2021 32/64
Office 2019 32/64
Office 2016 32/64
Office 2013 32/64
Office 2010 32/64
Mac
macOS High Sierra (10.13)
and later
Office 365 Fully Installed
Office 2024 for Mac
Office 2021 for Mac
Office 2019 for Mac
Office 2016 for Mac
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